Privacy policy

1. Who is responsible

CAVOMO is the data controller for personal data processed through cavomo.com. Contact: support@cavomo.com.

2. Data we collect

• Order & delivery data: name, email, address, phone, order details — to sell and deliver your order.
• Account data: email and password (hashed) — to let you manage orders and addresses.
• Payment data: processed by our payment provider; we do not store full card numbers.
• Technical data: cookies and similar identifiers (session, cart, region preferences) and anti-bot verification (Cloudflare Turnstile).
• Communications: emails you send us, product reviews you submit, wishlist entries you save.

3. Why we process it

To perform our contract with you (orders, delivery, refunds, support), to keep the store secure and fraud-free (Turnstile, logging), to meet legal obligations (accounting, consumer law), and — where you opt in — to send you updates you asked for.

4. Who we share it with

We share data only with the processors needed to run the store: payment provider (Stripe, where used), email delivery (Resend), hosting and anti-bot infrastructure (Cloudflare, Google Cloud). Each processes data on our instructions.

5. Retention

We keep order data for as long as required by accounting and consumer law, and account data until you ask us to delete it. Reviews and wishlist entries persist until you ask us to remove them.

6. Your rights

If you are in the EU/EEA or UK, you can request access, correction, deletion, restriction, portability, and object to processing. You can also complain to your local data protection authority. Email support@cavomo.com to exercise any of these rights.

7. Cookies

We use strictly necessary cookies (session, cart, region) and security cookies (Cloudflare Turnstile). We do not use advertising trackers on the storefront.

8. Changes

We may update this policy; the version published on this page at the time of your visit applies.